Terms & Conditions

Last updated: 8/21/25

These Terms of Service outline the rules and guidelines for using JADE PLANT DESIGN LLC’s website and services. By visiting or making a purchase, you agree to these terms. Please read them carefully so you understand your rights and responsibilities.

Welcome to JADE PLANT DESIGN LLC. By using this website, you agree to the following terms:

1. General Use

  • This website and its content are owned by Jade Plant Design LLC.

  • You agree to use the site only for lawful purposes.

  • We may update these terms at any time.

2. Products & Services

  • We do our best to describe and photograph products accurately, but colors and details may vary.

  • Prices may change without notice.

  • We reserve the right to refuse or cancel orders.

3. Orders & Payments

  • Orders must be placed with accurate, complete information.

  • Full payment is required before shipping or delivery.

  • If a product is unavailable, we will notify you and issue a refund.

4. Shipping & Delivery

  • Shipping times are estimates and may vary.

  • We are not responsible for shipping delays outside our control.

  • Buyers are responsible for customs fees, taxes, or duties.

5. Returns & Refunds

  • Returns are accepted within 30 days of purchase.

  • Items must be unused, in original condition, and in original packaging.

  • To start a return, contact us at [your email]. Refunds will be issued once we receive the item.

  • Buyers are responsible for return shipping unless the item was incorrect or faulty.

6. Intellectual Property

  • All content, images, and designs on this site belong to JADE PLANT DESIGN LLC unless noted.

  • You may not copy or use our content without permission.

7. Liability

  • We are not responsible for any losses, damages, or injuries related to the use of this website or our products.

  • Products are used at your own risk.

8. Contact

Questions? Contact us at lily@jadeplantdesign.com